Legal policies
Return and Refund Policy
Effective Date: 01/01/2024
Thank you for shopping at The Runic Path. We aim to provide high-quality products and a satisfactory shopping experience. Please review our Return and Refund Policy below.
1. Returns
The tools and ritual objectis that you purchase are handmade with natural material, if you have an issue with something you purchase, please reach out first to discuss with me and see what can be done. You may return most items within 7 days of receipt. To be eligible for a return:
● Items must be unused and in their original condition.
● Proof of purchase (receipt) must be provided.
2. Refunds
Since most items are special items handmade, refunds requests must be sent to eloise@therunicpath.com and will be examined case by case. The only reason a refund may be granted, is if there is a major defect to the item you purchased. If you are granted a refund, once we receive and inspect your return, we will process your refund. Refunds are issued to the original payment method. Please allow 15 days for processing.
3. Non-Refundable Items
The following items are non-refundable:
● Digital products
● Custom or personalized items
● Gift cards
● Opened items or used items
● Classes & programmes
● 1 :1 sessions
4. Shipping Costs
Shipping costs are non-refundable. You are responsible for return shipping fees.
5. Exchanges
We do not offer exchanges at this time. If you need a different item, please return the original item and place a new order.
6. Changes to This Policy
We may update this Return and Refund Policy periodically. Any changes will be posted on this page.
7. Contact Us
For any questions about returns and refunds, please contact us at eloise@therunicpath.com.
Privacy Policy
Privacy Policy
Effective Date: 01/01/2024
At The Runic Path, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect
We collect personal information such as your name, email address, and other contact details when you make a purchase or contact us. We also collect non-personal information, such as IP addresses and browsing data, through cookies.
2. How We Use Your Information
We use your information to:
● Process transactions
● Communicate with you
● Improve our website and services
● Send promotional materials (if you opt-in)
3. How We Protect Your Information
We use appropriate security measures to protect your information. However, no online transmission or storage method is completely secure.
4. Cookies
Our website uses cookies to enhance user experience. You can manage cookie preferences through your browser settings.
5. Third-Party Services
We may use third-party services for various functions. These services have their own privacy policies, and we are not responsible for their practices.
6. Changes to This Policy
We may update this Privacy Policy occasionally. Changes will be posted on this page.
7. Contact Us
For questions about our Privacy Policy, please contact us at eloise@therunicpath.com
Terms of Service
Terms of Service
Effective Date: 01/01/2024
Welcome to The Runic Path. By using our website, you agree to the following Terms of Service.
1. Website Use
You agree to use our website only for lawful purposes. You are responsible for your use of the website and any content you submit.
2. Intellectual Property
All content on our website is owned by The Runic Path or licensed to us. You may not reproduce, distribute, or use our content without permission.
3. User Accounts
If you create an account, you are responsible for maintaining the confidentiality of your account details and all activities under your account.
4. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or services.
5. Changes to Terms
We may update these Terms of Service from time to time. Continued use of the website constitutes acceptance of the new terms.
6. Governing Law
These Terms of Service are governed by the laws of the European Union. Disputes will be resolved in the courts of the European Union.
7. Contact Us
For any questions about these Terms of Service, please contact us at eloise@therunicpath.com
Shipping Policy
Shipping Policy
Effective Date: 01/01/2024
Thank you for shopping at The Runic Path. Please review our Shipping Policy below for information on shipping methods, costs, and delivery times.
1. Shipping Methods
We offer the following shipping methods:
● International Shipping with tracking
2. Shipping Costs
Shipping costs are calculated based on the shipping method and destination. You will see the shipping cost at checkout before you complete your purchase.
3. Delivery Times
Delivery times vary based on the shipping method and location. Estimated delivery times are 2 – 4 weeks.
4. Order Processing
Due to the items being handmade and depending on the number of orders, it can take up to 21 business days to be processed. You will receive a confirmation email with tracking information once your order has shipped.
5. Shipping Issues
If you experience any issues with shipping, please contact us at eloise@therunicpath.com
We will assist you in resolving the issue.
6. Changes to This Policy
We may update this Shipping Policy periodically. Any changes will be posted on this page.
7. Contact Us
For questions about shipping, please contact us at eloise@therunicpath.com
Contact Information
Contact Information
Effective Date: 01/01/2024
For any questions, concerns, or feedback, please reach out to us at:
Email: eloise@therunicpath.com
We aim to respond to all inquiries within [number] business days.
Legal Notice
Legal Notice
Effective Date: 01/01/2024
The Runic Path provides information and services on this website subject to the following legal notice. By using our website, you agree to comply with these terms.
1. Content Accuracy
While we strive for accuracy, The Runic Path makes no warranties regarding the accuracy or completeness of the content on our website. The information provided is for general purposes only and may not reflect the most current developments.
2. Limitation of Liability
We are not liable for any damages arising from your use of our website or reliance on the content provided. This includes, but is not limited to, indirect, incidental, or consequential damages.
3. Intellectual Property
All intellectual property rights related to the content and materials on our website are owned by The Runic Path or licensed to us. Unauthorized use of our intellectual property is prohibited.
4. Changes to the Legal Notice
We may update this Legal Notice periodically. Any changes will be posted on this page.
5. Contact Us
For any questions regarding this Legal Notice, please contact us at eloise@therunicpath.com